FREQUENTLY ASKED QUESTIONS
I have TennCare. Can I be seen at a Connectus clinic?
Yes! All community clinics accept TennCare, as well as Medicare and most private insurance.
I'm on a limited budget. Can I afford the lab tests or prescriptions I need?
Patients who meet income guidelines may qualify for low cost or free prescriptions and lab tests.
Can I obtain prenatal care at Connectus?
Yes! Our Midtown Midwifery & Women's Health at Vine Hill and Priest Lake specialize in the care of women at all stages of their life. Our Certified Nurse Midwives and Health Care Providers are committed to providing the highest quality of care for you and your baby. We are dedicated to ensuring pregnant women have a safe and satisfying birth experience.
Can my child get immunizations at no cost at a Connectus Clinic?
Yes! Our Vine Hill Clinic and Priest Lake Family and Women's Health Center participate in Tennessee's Vaccines For Children Program. Free to any child without insurance, children with TennCare, and children whose insurance doesn’t cover immunizations.
Do I need an appointment?
To reduce your waiting time, we encourage patients to make an appointment ahead of time. However, we know that sometimes circumstances occur that make this difficult. To help you get the care you need, when you need it, we offer "walk-in" and Open Access appointments each day. Open Access appointments are similar to “walk-in” appointments, except Open Access appointments are available for scheduling starting at 8:00 a.m. for that day. This way you can come in at your appointment time and it will prevent you from having to wait very long to be seen.
Are you open on Saturdays?
Yes! Vine Hill Clinic has Saturday hours for your convenience from 8a-2p.
What happens if I need to contact a provider when the clinic is closed?
If you have a medical concern and need to speak with one of our medical staff, simply call the clinic phone number and an answering service will contact the on-call provider for you. One of our medical providers will then call you at the number you have provided.
What is a Certified Nurse Midwife?
Midwife means, "with woman" and we are.
Our Nurse Midwives are educated to rigourous standards with Master's degrees and are board-certified. They provide high quality care to women of all ages. When a woman becomes pregnant, they are there for you. Women receive their prenatal care from our Midwives and when it's time to have your baby, a Nurse Midwife will meet you at the hospital and will be available as needed throughout the entire labor and delivery.
What is a Board Certified Nurse Practitioner?
Nurse Practitioners are registered nurses with advanced education - including Master's degrees or doctorates, hundreds of hours of clinical training, and national board certification in their specialties. Nurse practitioners work with patients to prevent illness and promote healthy lifestyle choices. They concentrate on early detection of illness while emphasizing disease prevention through education.
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